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I ordered a spectacular, highly-rated-at-Consumer-Reports backpack from L.L. Bean for all my texts and notebooks; it's one of those hip ones all the kids have these days with mesh side pockets for water bottles and iPods and a cell-phone pocket and a second full section for a laptop and all sorts of useful things like pen slots and a wallet slot and inside pockets for various school supplies, etc.
Got it today, VERY excited. Packed it up with a bunch of school stuff I need to do today, set all the straps to fit me perfectly (lumbar support!), and set off for a coffee shop. It's raining lightly here in Chicago, so I was using an umbrella as well. Got on the bus, got off the bus, got on another bus (it had stopped raining at this point - yay!), got off the bus, went into the coffeeshop and claimed a table.
Opened up the backpack.
Soaked. Everything. $150 worth of texts and lab books, my beautiful leather Coach wallet, my pda cell phone, my day-planner (I can no longer read any of my assignments) ,my LAPTOP....
The underside of the backpack was stone dry. Which means all the rain was coming in through the zippers of each and every separate compartment, or through some *massive* rip in the pack, which I can't find, though I looked multiple times.
I called L.L. Bean, who (as is their way) have wonderful customer service. Everyone was "so, so sorry" - which isn't you know, helpful, but at least is good customer service. I had to report to a customer service representative, her supervisor, a liablilty representative, and *her* supervisor.
But really? In spite of all the money and all the inconvenience and all the disappointment and all the inability to focus on my schoolwork now, at the forefront of my mind is that I want A MUTHAFUCKIN BACKPACK THAT DOESN'T LEAK.
Muthafuckas.*
I sense a bout of "five things" coming on, rather than "revised expressive essay" or "research assistant spreadsheet data entry".
FUCK. ME.
*rails against fucking everything*
Someone tell me something to make me happy. Because right now, I am kinda making with the not.
*This is not to say that L.L. Bean sucks. I order from them from time to time and have never had a bad experience up til now.
Got it today, VERY excited. Packed it up with a bunch of school stuff I need to do today, set all the straps to fit me perfectly (lumbar support!), and set off for a coffee shop. It's raining lightly here in Chicago, so I was using an umbrella as well. Got on the bus, got off the bus, got on another bus (it had stopped raining at this point - yay!), got off the bus, went into the coffeeshop and claimed a table.
Opened up the backpack.
Soaked. Everything. $150 worth of texts and lab books, my beautiful leather Coach wallet, my pda cell phone, my day-planner (I can no longer read any of my assignments) ,my LAPTOP....
The underside of the backpack was stone dry. Which means all the rain was coming in through the zippers of each and every separate compartment, or through some *massive* rip in the pack, which I can't find, though I looked multiple times.
I called L.L. Bean, who (as is their way) have wonderful customer service. Everyone was "so, so sorry" - which isn't you know, helpful, but at least is good customer service. I had to report to a customer service representative, her supervisor, a liablilty representative, and *her* supervisor.
But really? In spite of all the money and all the inconvenience and all the disappointment and all the inability to focus on my schoolwork now, at the forefront of my mind is that I want A MUTHAFUCKIN BACKPACK THAT DOESN'T LEAK.
Muthafuckas.*
I sense a bout of "five things" coming on, rather than "revised expressive essay" or "research assistant spreadsheet data entry".
FUCK. ME.
*rails against fucking everything*
Someone tell me something to make me happy. Because right now, I am kinda making with the not.
*This is not to say that L.L. Bean sucks. I order from them from time to time and have never had a bad experience up til now.
