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tzikehIf you want to write to Universal, the email address is: USHE.ConsumerRelations@leemarketing.com
To Whom it May Concern:
I was going to purchase Quantum Leap Season 2 on DVD for several people on my holiday gift list this year, but I have recently discovered that the original music was removed and replaced with generic background music. Since much of the music in Quantum Leap was a more a part of the plot than background atmosphere, I think this is a mistake. One song in particular, Georgia on my Mind, is intrinsic to the plot in the Season 2 finale, and returns with resonance in the series finale. Without that song, one of the most dramatic and memorable episodes of the series is significantly diminished.
I understand that the rights to music can be prohibitively expensive, and I would have been disappointed, but forgiving, if you had made any effort to let the consumer know that the music they remembered from the episodes was missing from your recent DVD release, but there is no notice of this anywhere on your packaging; it took several frustrated and disappointed buyers posting to discussion boards for me to find out about this. I would have bought a falsely advertised product had I not frequented these forums.
You have lost my business on this and any future Quantum Leap DVD sets, and I will not be buying any other Universal products until I have verified that they contain what they promise.
[tzikeh]
To Whom it May Concern:
I was going to purchase Quantum Leap Season 2 on DVD for several people on my holiday gift list this year, but I have recently discovered that the original music was removed and replaced with generic background music. Since much of the music in Quantum Leap was a more a part of the plot than background atmosphere, I think this is a mistake. One song in particular, Georgia on my Mind, is intrinsic to the plot in the Season 2 finale, and returns with resonance in the series finale. Without that song, one of the most dramatic and memorable episodes of the series is significantly diminished.
I understand that the rights to music can be prohibitively expensive, and I would have been disappointed, but forgiving, if you had made any effort to let the consumer know that the music they remembered from the episodes was missing from your recent DVD release, but there is no notice of this anywhere on your packaging; it took several frustrated and disappointed buyers posting to discussion boards for me to find out about this. I would have bought a falsely advertised product had I not frequented these forums.
You have lost my business on this and any future Quantum Leap DVD sets, and I will not be buying any other Universal products until I have verified that they contain what they promise.
[tzikeh]
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Date: 2004-12-19 04:31 pm (UTC)Like you, I realize that musical rights are expensive. I don't care. The series was something like $30 for a whole season - I pay over $100 for a season of Farscape, so I don't care if it would cost 5 times as much. It's worth it to me to see something that hasn't been gutted. They should at least let consumers know about this kind of thing and even offer us a choice. It's even more frustrating to know the show is available but it's mangled, which lessens my chances of ever getting the real thing, which is incredibly depressing to me.
I feel like such a TV geek.
no subject
Date: 2004-12-19 05:41 pm (UTC)Stupid Powers that Be.
no subject
Date: 2004-12-19 09:02 pm (UTC)